Only what supports the work.
Account details, business inputs, reporting data, and the information needed to operate connected services.
Trust, in plain language
Privacy Policy
This policy explains what WZD Labs collects, why we use it, and the controls you have when you use our website, client portal, or connected services.
Service, reporting, and support.
We use information to run your portal, produce reports, process billing, improve the service, and keep it secure.
Your connections stay yours.
You can disconnect supported integrations and ask us to access, correct, or delete your information.
01
Overview
This Privacy Policy describes how WZD GROUP LLC, doing business as WZD Labs ("WZD Labs," "we," "us," or "our"), handles personal information when you visit wzdlabs.com, use app.wzdlabs.com, work with us, or connect a third-party service to the WZD Labs client portal.
It applies to prospects, clients, authorized client users, and other people who communicate with us. If we process information solely on a client's instructions, the client may be responsible for providing additional notices to its users or customers.
02
Information we collect
Information you provide
- Inquiry and contact information: your email address, website or store URL, revenue and advertising ranges, campaign details, and messages you send us.
- Account information: your name, email address, profile details, organization, role, tasks, reports, and other information used to set up or manage your portal access.
- Billing information: plan, payment, customer, invoice, and subscription status. Full payment-card details are collected and processed by Stripe, not WZD Labs.
Information collected automatically
When you use our website or portal, we and our providers may collect device and browser information, IP address, approximate location, pages viewed, interactions, timestamps, referring URLs, and campaign parameters through cookies and similar technologies.
Information from connected services
- Google sign-in: basic account information such as your name, email address, and profile image.
- Google Analytics 4: the Analytics accounts and properties you select, property identifiers, aggregated traffic and performance metrics, and an OAuth token used to maintain the connection. Our requested access is read-only.
- Shopify: store identity, order and refund totals, product titles, quantities, revenue metrics, and an access token used to maintain the connection. Our reporting integration is designed not to import customer names, email addresses, or shipping addresses.
- Stripe: payment, customer, invoice, and subscription identifiers and status associated with your WZD Labs plan.
03
How we use information
We use information to:
- provide, administer, personalize, and secure the website, client portal, and our services;
- authenticate users and manage permissions;
- connect approved services and create weekly, monthly, and other performance reports;
- process payments, manage subscriptions, and maintain business records;
- evaluate inquiries, respond to requests, schedule calls, and provide support;
- understand website use and improve our services; and
- detect misuse, enforce our agreements, and comply with legal obligations.
We do not sell personal information. We do not use connected account data to make automated decisions that produce legal or similarly significant effects about you.
04
Google API data and Limited Use
If you connect Google Analytics, WZD Labs accesses only the Google Analytics data needed to display the reporting features you request. We use this data to authenticate the connection, let you select a property, and create performance reports inside the WZD Labs portal. We do not use Google user data for advertising, credit decisions, surveillance, or training generalized artificial-intelligence or machine-learning models.
Google OAuth tokens are stored in encrypted form and are not exposed to other portal users. We disclose Google user data only to service providers acting on our behalf when needed to operate the portal, when required by law, or when you direct or consent to the disclosure. We do not sell Google user data.
WZD Labs' use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
You can disconnect Google Analytics in the portal. Disconnecting revokes the stored connection and removes the associated token from our active systems. You may also revoke WZD Labs' access from your Google Account connections.
07
Retention and security
We keep information only as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and tax records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary by the type of information and the context in which it was collected.
Integration tokens are retained while the connection is active and removed from active systems when the connection is properly disconnected. Some information may remain temporarily in secure backups or where retention is required by law.
We use reasonable administrative, technical, and organizational measures designed to protect information, including encrypted connections, access controls, and encryption for stored integration credentials. No security measure or transmission method is completely secure, so we cannot guarantee absolute security.
08
Your choices and rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, and to object to or limit certain processing. You may also withdraw consent where consent is the basis for processing.
You can manage supported integrations in the client portal, revoke access through the connected provider, or contact us. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law. We will not discriminate against you for exercising applicable privacy rights.
To submit a privacy request, email ava@wzdlabs.comwith the subject line "Privacy Request."
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Other important terms
Children's privacy
Our services are designed for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can address it.
International processing
WZD Labs and its providers may process information in the United States and other countries. Those locations may have different data-protection laws than your country of residence.
Changes to this policy
We may update this policy as our services, integrations, or legal obligations change. We will post the revised policy here and update the effective date. If a change is material, we may provide additional notice where appropriate.
10
Contact us
Questions, requests, or concerns about privacy can be sent to the WZD Labs Privacy Team.
ava@wzdlabs.comWZD GROUP LLC, doing business as WZD Labs